Terms of Service

Last updated:

Please read these Terms of Service ("Terms") carefully before using the LaunchSite-SS.site website or engaging our services. By accessing our website or purchasing our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

SMS Messaging Terms

By providing your phone number and opting in through our website contact form or booking page, you consent to receive SMS text messages from LaunchSite-SS LLC, doing business as LaunchSite-SS.site. Message types include appointment confirmations, booking reminders, service notifications, and marketing communications including special offers and service updates.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. For support, contact us at hello@launchsite-ss.site or call (747) 758-8849.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

We do not share SMS opt-in data or consent information with third parties.

1. Services

LaunchSite-SS.site provides website design and development, automated booking system setup, review management systems, and related digital services for small businesses ("Services"). The specific scope of services will be outlined in a separate service agreement or proposal provided to you prior to engagement.

2. Eligibility

By using our website or Services, you represent that you are at least 18 years of age, have the legal authority to enter into these Terms, and will use our Services in compliance with all applicable laws and regulations.

3. Website Ownership

Upon full payment for website design and development services, you will own the website content and design assets we create specifically for you. This excludes:

  • Third-party licensed assets, fonts, plugins, or software incorporated into your website
  • Any platform or hosting infrastructure provided by third parties
  • Proprietary templates or frameworks used as the foundation of your site

Ownership details will be specified in your individual service agreement.

4. Payment Terms

Payment terms, pricing, and schedules will be outlined in your individual service agreement or proposal. Unless otherwise agreed in writing:

  • Setup fees are due prior to or upon project commencement
  • Monthly recurring fees are billed on the same date each month
  • All fees are non-refundable once services have been rendered
  • Late payments may result in suspension of services

5. Cancellation

Month-to-month services may be cancelled with written notice to hello@launchsite-ss.site. Cancellation will take effect at the end of the current billing period. We do not offer prorated refunds for partial months. Any one-time setup or development fees are non-refundable.

6. Client Responsibilities

To allow us to deliver our services effectively, you agree to:

  • Provide accurate and complete information required for project completion
  • Respond to requests for approvals, content, or feedback in a timely manner
  • Ensure any content you provide does not infringe on third-party intellectual property rights
  • Maintain any third-party accounts (domain registrar, Google Business Profile, etc.) that are required for service delivery

7. Acceptable Use

You agree not to use our website or services to:

  • Violate any applicable local, state, national, or international laws
  • Transmit any content that is unlawful, harmful, defamatory, or otherwise objectionable
  • Attempt to gain unauthorized access to any portion of our systems
  • Engage in any activity that interferes with or disrupts our services

8. Intellectual Property

All content on the LaunchSite-SS.site website — including text, graphics, logos, and code — is the property of LaunchSite-SS.site and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

9. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee specific results (such as search engine rankings or revenue) from the use of our services.

10. Limitation of Liability

To the fullest extent permitted by law, LaunchSite-SS.site shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — our website or services. Our total liability to you for any claim arising from these Terms or our services shall not exceed the amount you paid us in the three (3) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless LaunchSite-SS.site and its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your violation of these Terms or your use of our services.

12. Third-Party Services

Our services may integrate with or recommend third-party platforms (e.g., booking software, review platforms, payment processors). We are not responsible for the performance, availability, or terms of those third-party services. Your use of third-party services is governed by their respective terms and policies.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in California.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

15. Contact Us

If you have questions about these Terms, please contact us at: